1. Immediate Danger
If someone is in immediate danger, contact local emergency services first. Qannects support and reporting flows are not emergency services and should not be used as the only response to urgent physical danger, active violence, suicide risk, kidnapping, trafficking, child exploitation in progress, or another emergency.
After contacting emergency services, users may also report relevant Qannects content, accounts, messages, organizations, workspaces, Watch activity, donation appeals, or other platform activity through available product flows, the Legal Center request form, or support@qannects.com.
2. Values and Scope
Qannects policies are based on Islamic principles and values, including protection from harm, modesty, dignity, justice, truthfulness, trust, accountability, and care for vulnerable people.
This policy applies across active Qannects apps, website, admin surfaces, messaging, Watch, organization pages, donation flows, TV/display surfaces, legal request flows, support communications, and other active Qannects services.
3. Zero Tolerance for Child Exploitation
Qannects prohibits child sexual abuse material, child sexual exploitation, grooming, sexualized content involving minors, sextortion involving minors, child trafficking, attempts to obtain sexual content from minors, instructions to exploit minors, or any conduct that endangers children.
This prohibition applies to text, images, video, audio, livestreams, thumbnails, comments, profiles, messages, attachments, links, uploads, Watch content, donation appeals, organization pages, workspace content, and any other platform surface.
Qannects may remove content, restrict visibility, disable features, preserve relevant information, suspend or terminate accounts, restrict workspaces, disable Watch access, reject donation appeals, or cooperate with lawful requests. Qannects will report suspected apparent child sexual exploitation to the National Center for Missing & Exploited Children CyberTipline where U.S. law requires it and may separately contact law enforcement or emergency services when needed.
4. Prohibited Child-Safety Conduct
Users must not use Qannects to:
- Upload, stream, share, request, sell, purchase, store, link to, describe, promote, normalize, trade, or distribute child sexual abuse material or sexualized depictions of minors.
- Groom, coerce, extort, blackmail, traffic, exploit, manipulate, threaten, or isolate a minor.
- Ask minors for intimate images, sexual messages, private contact details, secret conversations, or movement to another platform for unsafe contact.
- Send sexual, pornographic, sexually explicit, or immodest content to a minor.
- Use religious, family, school, mosque, organization, financial, immigration, employment, or community pressure to exploit a minor or family.
- Threaten to expose a minor's private information, intimate image, location, family details, school details, or safety information.
- Use messages, Watch, comments, donation flows, workspaces, organization pages, or support/legal flows to target children or families for exploitation.
- Help another person evade detection, reporting, moderation, legal obligations, account restrictions, safety restrictions, or law-enforcement review.
5. Reporting Child Safety Concerns
Users may report child safety concerns through available Qannects reporting flows, the Legal Center request form, or support@qannects.com. Include enough detail for Qannects to identify the relevant account, message, content, URL, screenshot, timestamp, workspace, Watch item, donation appeal, organization, or other platform location.
Do not send illegal child sexual abuse material to Qannects. Report the account, URL, message, content identifier, or platform location instead of re-uploading, forwarding, saving, or redistributing harmful material.
A child-safety report is reviewed through a restricted process. Do not place suspected child sexual abuse material in ordinary support emails, tickets, or general legal-evidence uploads.
In the United States, suspected online child sexual exploitation can also be reported to the National Center for Missing & Exploited Children CyberTipline at https://report.cybertip.org/. In Canada, suspected online child sexual exploitation can be reported to Cybertip.ca at https://www.cybertip.ca/. Users in other regions should contact the appropriate local authority or child-safety reporting organization.
6. Nonconsensual Intimate Imagery and Sextortion
Qannects prohibits nonconsensual intimate imagery, threats to share intimate imagery, sextortion, sexual blackmail, digitally altered intimate imagery shared without consent, and attempts to coerce sexual content, money, silence, or behavior by threatening exposure.
This applies to adults and minors. When minors are involved, Qannects treats the matter as a child-safety issue and may escalate accordingly.
Users may submit removal or safety requests through available product flows, the Legal Center request flow, or support@qannects.com. A request should include enough information for Qannects to identify the content or account without requiring the affected person to reshare the intimate image or video.
7. Grooming, Predatory Contact, and Boundary Violations
Qannects prohibits adults or older users from building trust with minors for sexual, exploitative, coercive, trafficking, or harmful purposes.
- Examples include asking a minor to move to private channels for secrecy, requesting intimate images, sending sexual content, pressuring a minor to hide conversations from parents or guardians, offering gifts or money for sexual content, threatening exposure, or using religious/community authority to manipulate a minor or family.
- Adults who interact with minors through family, school, mosque, organization, donation, Watch, workspace, TV/display, or support contexts must keep boundaries appropriate, transparent, lawful, and accountable.
8. Family, School, Mosque, and Organization Contexts
Qannects may be used by families, mosques, schools, organizations, and community administrators in supervised contexts. Adults who manage pages, displays, workspaces, donation tools, or communications involving minors must use that access responsibly.
Do not publish private details about minors, families, school activity, safety incidents, medical details, locations, attendance, guardianship disputes, or sensitive community concerns unless you have proper authority and a legitimate purpose.
9. Age and Personal Account Posture
Personal account creation is limited to users who meet the age requirements in the Terms of Service.
Qannects does not intend to create personal accounts for children under 13 unless a reviewed parental-consent, child-privacy, and child-safety workflow is in place.
Qannects may still serve children and families through parent/guardian, organization, mosque, school, event, TV/display, or supervised community contexts.
10. Messaging Safety
Messaging features must not be used for child exploitation, grooming, sextortion, threats, harassment, nonconsensual intimate imagery, trafficking, scams, malware, illegal activity, pornography, sexually explicit or immodest content, or unwanted sexual contact.
Messaging privacy may differ by context. Private direct messages, workspace-visible conversations, support conversations, commerce/support conversations, and reported messages may have different visibility and review models.
Reports may allow Qannects to review relevant content, report bundles, or metadata as described in the Privacy Policy and feature notices. Deleting a message or conversation may not remove copies from other participants, reports, backups, logs, safety records, legal records, workspaces, or devices.
11. Watch, Live, Uploads, and Display Content
Watch, live, uploaded, thumbnail, title, description, comment, and display content must not involve child exploitation, sexualized minors, grooming, harassment, threats, nonconsensual intimate imagery, trafficking, violence, self-harm encouragement, pornography, sexually explicit or immodest content, or other safety violations.
Qannects may restrict uploads, remove content, end live streams, disable comments, suspend creator access, preserve relevant records, or escalate safety concerns when Watch or display content creates safety, legal, rights, abuse, or child-protection risk.
12. Self-Harm and Crisis Content
Do not encourage suicide, self-harm, eating-disorder behavior, dangerous challenges, or harmful medical conduct.
Supportive, recovery-focused, educational, or safety-oriented content may be allowed when it is not graphic, instructional for harm, exploitative, targeted at vulnerable users for abuse, or used to shame or harass someone.
If someone appears to be in immediate danger, contact local emergency services first.
13. Trafficking, Coercion, and Exploitation
Qannects prohibits human trafficking, sexual exploitation, forced labor, coercion, blackmail, threats, predatory recruitment, or use of religious, family, financial, immigration, employment, or community pressure to exploit another person.
Qannects may restrict content, accounts, workspaces, donation appeals, messages, Watch activity, or other platform activity connected to trafficking or exploitation risk.
14. Mandatory Reporting and Preservation
When Qannects obtains actual knowledge of facts or circumstances showing an apparent covered child sexual exploitation violation, Qannects will make the required report to the NCMEC CyberTipline as soon as reasonably possible. This also applies to covered violations that are planned or imminent when the law requires reporting.
Qannects may separately contact law enforcement or emergency services when there is an immediate safety threat. A CyberTipline report is not a substitute for an emergency response.
After a completed CyberTipline report, Qannects will securely preserve the reported material and relevant contextual records for at least one year, or longer when another lawful preservation requirement applies. Access is limited to authorized personnel and disclosures are limited by law.
Preservation may include available content, metadata, reports, timestamps, account identifiers, communications, transmission details, and related contextual records needed to understand the reported matter.
15. Monitoring and Messaging Boundaries
Qannects does not generally monitor every user, account, message, or file and does not claim that all content is pre-screened or that every harmful item can be detected. U.S. law does not create a general duty for Qannects to affirmatively search for covered violations.
Private end-to-end encrypted message content is not available to Qannects as ordinary server-side plaintext. When a participant reports a private message, Qannects may receive a client-supplied report bundle and related metadata for restricted safety review. Qannects does not claim server-side inspection of plaintext it cannot access.
Qannects may use reporting tools, moderation signals, or other information lawfully available to the platform, but it does not promise universal automated scanning, duplicate matching, or moderation coverage.
16. Future Store and Delivery Services
Store is currently demo, preview, or pilot posture unless Qannects explicitly launches it as a public marketplace. Delivery services are not deployed as public services at this stage.
If Qannects later launches public marketplace, seller, delivery, fulfillment, payout, or driver services, those services will need additional safety terms and operational controls before launch. Those controls should address permissible goods, worker and seller safety, delivery safety, identity and role verification, anti-trafficking requirements, anti-exploitation requirements, refunds, disputes, and safety escalation.
17. Contact
Questions or safety reports can be sent to support@qannects.com.
Contact
For questions, reports, or legal notices, email support@qannects.com or use the Legal Center request form.
